Contact Us
We’d Love to Hear From You
Got a question about sizing, an order, or just want to say hi? Our team is here to help. We read every message and always aim to get back to you as quickly as we can — usually within 24 hours on business days.
Get In Touch
Email support@essentialhoodiesco.ca Best for order questions, sizing help, returns, and general inquiries.
Phone [Add your business phone number here] Available [add your hours, e.g., Monday–Friday, 9 AM–5 PM EST]
Live Chat Look for the chat bubble in the corner of your screen — a real person (not a bot script) is on the other end during business hours.
Follow Along
Stay in the loop on new drops, restocks, and behind-the-scenes content:
- Instagram: @essentialhoodiesco
- TikTok: @essentialhoodiesco
- Facebook: Essential Hoodies Co
Before You Reach Out
A lot of common questions are already answered on our site:
- Order status or tracking? Check your confirmation email for a tracking link, or log into your account to see order updates.
- Sizing help? Check out our size guide on each product page — we list exact measurements so you can find your perfect fit.
- Returns or exchanges? Visit our Returns & Exchanges page for our full policy and steps to start a return.
- Shipping questions? All orders over $150 ship free across Canada. Head to our Shipping page for delivery times and rates.
If you still can’t find what you’re looking for, don’t hesitate to reach out below — we’re happy to help.
Send Us a Message
Fill out the form below and we’ll get back to you as soon as we can.
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Our Location
Essential Hoodies Co Proudly based in Canada
We ship across Canada and beyond — check our Shipping page for full details on delivery areas and timelines.
Thanks for supporting a small, growing Canadian brand. Every message helps us get better.